Terms & Conditions

Welcome to Supclone.com, your trusted destination for purchasing high-quality timepieces. Please read these Terms & Conditions carefully before using our website or placing an order. By accessing or using Supclone.com, you agree to comply with and be bound by these Terms.

1. General Information

Supclone.com specializes in providing high-quality watches and ensuring a seamless, secure shopping experience. All customers must be 18 years or older to use our website.

2. Product Information

Product Quality: Each watch undergoes a strict quality check before shipping.

Product Availability: Stock may vary; some models may become unavailable.

3. Ordering Process

• Confirmation: You will receive an email with details of your order.
• Payment: Bank wire or cryptocurrency (when available). Orders ship after full payment.
• Cancellation: We reserve the right to cancel orders due to unavailability, payment, or security issues.

4. Shipping & Delivery

• Time: Global delivery via FedEx / DHL / UPS / EMS. Typical time 5–15 days.
• Fees: Standard shipping is free. Expedited shipping available with extra charge.
• Customs: Duties/taxes are the buyer’s responsibility. Customs delays are beyond our control.

5. Returns & Refunds

• 7-Day Replacement: Defective or damaged items can be replaced within 7 days.
• Refunds: Processed within 24 hours after inspection and approval.
• Conditions: Products must be unused, in original condition and packaging.
• Contact first: support@supclone.com or +44 7419 360 438.

6. Warranty

All products include a 1-year free movement warranty. Paid repair and maintenance services are available beyond the warranty period.

7. Limitation of Liability

We are not liable for transit damages (carriers assume responsibility once shipped) or misuse, mishandling, or negligence by the customer.

8. Fraud Protection & Security

Orders may be canceled if fraud is suspected. We use SSL encryption and trusted payment channels to protect your information.

9. Customer Support

10. Changes

We reserve the right to modify these Terms at any time. Continued use of the website means acceptance of updated Terms.

11. Governing Law

These Terms are governed by the laws of your country of residence, and disputes will be subject to its courts.

12. Disclaimer

We strive for quality and satisfaction, but are not responsible for indirect or consequential damages from product use.

By using Supclone.com, you agree to these Terms & Conditions.