Privacy Policy

We take your privacy seriously. This Privacy Statement explains how we (“we,” “us,” or “our”) collect, use, share, and process your information.

Collection and Use of Personal Data

“Personal data” means information that can be used to directly or indirectly identify you. It also includes anonymous data that is linked to information that can be used to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us—whether alone or combined with other information—to identify you.

Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency. We collect the minimum data necessary for a limited, specific purpose and take technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity and to promote safety and security (for example, by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies). This processing is based on our legitimate interest in keeping our products and services safe.

What Personal Data We Collect

1) Data you provide

We collect the personal data you provide when you use our products and services or otherwise interact with us (e.g., creating an account, contacting us, participating in a survey, or using online help/chat). If you make a purchase, we collect data related to that purchase, such as payment data (credit/debit card number and related details), other account and authentication information, and billing, shipping, and contact details.

2) Data about your use of our services and products

When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, IP address, operating system, browser type, usage and diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine an approximate device location to help us improve our products and services.

How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services; to communicate with you; to offer targeted advertisements and services; and to protect us and our customers.

1) Providing, improving, and developing our products and services

We use personal data for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in offering you products and services and maintaining business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs (additional rules may apply).

2) Communicating with you

With your prior express consent, we may use personal data to send marketing communications relating to our products and services, to communicate about your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests.

With your prior express consent, we may share your personal data with third-party partners who may send you marketing communications relating to their products and services. We may also personalize your experience with our products and services and on third-party websites/apps and measure the effectiveness of our promotional campaigns.

Note: For any uses that require consent, you may withdraw your consent at any time by contacting us.

Cookies

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. They are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use similar technologies (e.g., local storage, device identifiers, and other software). In this statement, we refer to all of these technologies as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services—for example, by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. The specific cookies we use may vary by website or service.

Disclosure of Personal Data

We may make certain personal data available to strategic partners that work with us to provide our products and services or to help us market to customers. Personal data will only be shared with these companies to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Data Disclosure or Storage, Transfer, and Processing

1) Fulfilment of legal obligations

Due to mandatory laws of the European Economic Area (EEA) or the country in which the user resides, certain legal obligations may apply. If you reside within the EEA, our processing of your personal data will be legitimized pursuant to Article 6(1) of the General Data Protection Regulation (EU) (GDPR) when consent is required.

2) Reasonable implementation or application

We may share personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale/disposition of all or part of our business (including in connection with bankruptcy or similar proceedings), we may transfer personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

3) Legal compliance and security; protection of other rights

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—to disclose personal data. We may also disclose personal data if we determine that, for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected personal data of a child under 16 (or the equivalent minimum age in your jurisdiction), we will delete the data as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You may also restrict or object to further processing at any time. You have the right to receive your data in a structured, standard format. You may lodge a complaint with the competent data protection authority.

To protect privacy and security, we may request data from you to verify your identity and right to access the data. In some instances, applicable laws or regulations may allow or require us to refuse to provide or delete some or all of the personal data we maintain. You may contact us to exercise your rights. We will respond within a reasonable time, and in any event within 30 days.

Third-Party Websites and Services

Our websites, products, and services may contain links to or allow access to third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before using their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard your data and prevent unauthorized access, and to correctly use the data we collect. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date means you accept the revised Privacy Statement. If you do not agree to the revised statement, please discontinue use and contact us to close any account you may have created.

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